Jumpseater Booking WebApp

Introducing an innovative way to allow cargo airlines to manage and approve jumpseats and to self-service off-duty travelers. avialytics Jumpseater management solution provides access to available flights for eligible personnel, allows them to select multiple booking options, and checks the required documents and triggers the mandatory approval process. Once a seat is assigned, jumpseaters can access their tickets and relevant airport and safety documents along with a booking receipt through the web-based booking portal. With the Jumpseater webApp, the jumpseater on a cargo airline experiences a first-class booking service including individual catering. For the operator, the solution reduces overhead and saves money and resources.

Flight Request

  1. Provide reason for flight request and additional information
  2. Approval (or Rejection) of request comes from
    the Airline Operational Control Center (OCC)
    jumpseater receives Expiration Date / Number of
    Requests Limit / Number of Flights Limit*
  3. Jumpseater will be able to filter flights based on availability, priority and individual restrictions (i.e. availability, priority and individual restrictions (i.e.direct and connecting flights include layover and seat availability)

Flight Approval

  • The jumpseater’s ticket is issued once the request is
    approved. With the pilots, the airline management
    teams and the portal’s own algorithms working
    in concert, the restrictions / availability / priority
    conflicts / and proper documentation will be
    reviewed on three different levels before the
    jumpseater is granted passage.
  • avialytics’ AIR background processes monitor any
    crew or aircraft changes and notify the jumpseater
    of delays and travel updates. If relevant, the
    necessary immigration processes are triggered.
  • Jumpseater receives arrival/departure airport
    information, self-briefing documentation and any
    tax or monetary benefit receipt(s).
  • The jumpseater’s ticket is available via the
    jumpseater web portal, e-mail or by request from
    the OCC.

Behind the Scenes

  • Personal and third-party data and documents are used
    throughout this process, e.g. ID cards, approval/rejection
    emails, self-briefing documents, arrival/departure
    procedures and disclaimers. Digitized processes pull
    real-time information e.g. flight schedules, aircraft
    status and crew files. They also consume data being
    collected by the application to create near-instant and
    highly automated feedback loops.
  • Jumpseater Reporting
    avialytics provides continuous data mapping, multidimensional
    analytics and a variety of jumpseater reports — all
    integrated into the Airline Performance Dashboard.

Business Benefits

avialytics’ jumpseater application gives off-duty crews
and eligible third parties the opportunity to place a flight
request without tangling with the OCC. All necessary
personal information and documents are submitted and
validated beforehand. Booking overviews are available
to the jumpseater and the airline 24/7. Pilot in Command
and management can respond to a jumpseater’s request
with one click — an approval or denial.
The automation of this process saves time, resources, and
frustration for jumpseaters and the OCC.

  • Automatic application of rules
  • Generation of internal and official documents
  • Integration of operational systems throughout the process