Jumpseater Booking WebApp
Introducing an innovative way to allow cargo airlines to manage and approve jumpseats and to self-service off-duty travelers. avialytics Jumpseater management solution provides access to available flights for eligible personnel, allows them to select multiple booking options, and checks the required documents and triggers the mandatory approval process. Once a seat is assigned, jumpseaters can access their tickets and relevant airport and safety documents along with a booking receipt through the web-based booking portal. With the Jumpseater webApp, the jumpseater on a cargo airline experiences a first-class booking service including individual catering. For the operator, the solution reduces overhead and saves money and resources.
Benefits
Self-service
avialytics’ jumpseater application gives off-duty crews and eligible third parties the opportunity to place a flight request without tangling with the OCC.
Document Handling
All necessary personal information and documents are submitted and validated beforehand.
Central data storage
Booking overviews are available to the jumpseater and the airline 24/7. Operational systems are integrated throughout the process.
Digital workflow
Pilot in Command and management can respond to a jumpseater’s request with one click — an approval or denial.
Automation
The automation of this process saves time, resources, and frustration for jumpseaters and the OCC. It includes automatic application of rules and generation of internal and official documents.
GDPR-compliant
Relevant data stored in a secure and GDPR-compliant Azure Cloud platform.
How it works
Flight Request
- Provide reason for flight request and additional information
- Approval (or Rejection) of request comes from
the Airline Operational Control Center (OCC)
jumpseater receives Expiration Date / Number of
Requests Limit / Number of Flights Limit* - Jumpseater will be able to filter flights based on availability, priority and individual restrictions (i.e. availability, priority and individual restrictions (i.e.direct and connecting flights include layover and seat availability)
Flight Approval
- The jumpseater’s ticket is issued once the request is
approved. With the pilots, the airline management
teams and the portal’s own algorithms included in the process, the restrictions / availability / priority
conflicts / and proper documentation will be
reviewed on three different levels before the
jumpseater is granted passage. - avialytics’ AIR background processes monitor any
crew or aircraft changes and notify the jumpseater
of delays and travel updates. If relevant, the
necessary immigration processes are triggered. - Jumpseater receives arrival/departure airport
information, self-briefing documentation and any
tax or monetary benefit receipt(s). - The jumpseater’s ticket is available via the
jumpseater web portal, e-mail or by request from
the OCC.
Behind the Scenes
- Background Process
avialytics Personal and third party data and documents are used throughout this process, e.g. ID cards, approval/rejection emails, self-briefing documents, arrival/departure procedures and disclaimers. Digitized processes pull real-time information, e.g. flight schedules, aircraft status and crew files. They also consume data being collected by the application to create near-instant and highly automated feedback loops.
- Jumpseater Reporting
avialytics provides continuous data mapping, multidimensional analytics and a variety of jumpseater reports — all integrated into the Airline Performance Dashboard.
